Guest Services

On Property

Everything you need to elevate your stay, right at your fingertips. From daily essentials to exclusive amenities, our on-property services ensure you spend less time worrying about logistics and more time enjoying Timber Bay.

Pumphouse Sauna


Built on the historic site of our pump house, the quintessential Northwoods sauna experience is finally here. Book a one-hour session with up to 9 of your closest friends. We’ll get the fire going, set up the space, and get you oriented. You just let the wood-fired heat do the rest.

Request time in person @ the Trading Post

SCHEDULE

  • 6:00a to 11:00a — $55 per session

  • 12:00p to 3:00p — NO COST

  • 4:00p to 9:00p — $55 per session

Call ahead with any questions: 218.827.3682

Drinks: Bathhouse Liquors


We now offer a store with curated selections of beer, wine, and spirits right on property so you don’t have to stock up in town. Whether you need a cold six-pack for the boat or a bottle of wine for an evening by the fire, we have you covered.

Pick up in person directly opposite the Trading Post.

SCHEDULE

  • Generally available between 9a and 5p, 7 days/wk

  • Check in at the Trading Post for access to the store

Call ahead with any questions: 218.827.3682

Eats: Meal Kits


Skip the grocery store and the heavy meal prep. Our full meal kits provide everything you need to cook a hearty, delicious lunch or dinner without the hassle. Pre-portioned, fresh, and ready for your stove or campfire.

NOTE: While some Meal Kits will be available in inventory, full availability is dependent on pre-orders made with 1-2 weeks notice.

Eats: Grab-n-Go Bites


The Trading Post and Boat House are stocked with all your daily necessities. Grab ice, sandwiches, wraps, salads, and snacks so you can stay fully supplied without interrupting your vacation rhythm.

AVAILABLE AT

  • The Trading Post

  • The Boat House @ The Marina

Call ahead to confirm availability: 218.827.3682

Kidz Club!


Jump into daily activities for kids and teens that build connections and memories that’ll last a lifetime…

Plan ahead to ensure custom interests are tailored specifically to your crew.

Meet @ the Trading Post June thru August

SCHEDULE

  • 9:00a to 1:00p


Call ahead with any questions: 218.827.3682

Outfitting: Gear


Leave the equipment and planning to us. Custom packages are available for all group types. Need a full outfitting for summer adventures (ATVs, fishing equipment, and the like)? We’re partnered with the experts you need.

  • Full fishing contingents, equipment and supplies

  • Camping and lake excursion outfitting

  • ATV and snowmobile rental and logistics coordination with Lossings Power Sports

Call ahead to confirm availability or arrange specific items for outfitting upon arrival: 218.827.3682

Outfitting: Food & Bev


Want your place tricked out with food, snacks, and beverages upon arrival? Just give us some direction and we’ll ensure you have everything you and your party needs so you can hit the ground (and the lake) running!

  • Meal and beverage planning

  • Private chef meal prep and full dinner service

  • Re-stock service runs for cabins or houseboats

On the Lake

Take your Northwoods adventure to the next level. From learning to captain a houseboat and reeling in a trophy catch, to exploring the backcountry or taking in the Boundary Waters from a float plane, our seasoned guides and on-the-water services ensure your time on Birch Lake is completely unforgettable.

Service Runs


Need something delivered to your houseboat outside of our standard Sunday Wednesday schedule? We can deploy an ad hoc service run for a flat one-time fee to ensure your time on the water remains completely uninterrupted.

Request service or items by email.

SCHEDULE

  • Sunday: No delivery fee (only cost of items)

  • Wednesday: No delivery fee (only cost of items)

  • Any other day: $30 delivery fee plus the cost of items

Delivery windows will be coordinated with you by phone pending your location on the lake.

Marina


As the only full service marina on Birch Lake, we keep your adventures on the water moving smoothly. Easily access dedicated boat slips, launch access, and docking assistance to ensure your vessel gets underway as planned.

Supplies

  • Marine fuel

  • Ice (block and cube)

  • Bait & basic tackle

  • Firewood

  • Grab n Go snacks, soft drinks, etc.

Pre-Orders

  • Bathhouse Liquors

  • Meal Kits

Call ahead to confirm availability or arrange specific items for pickup upon arrival: 218.827.3682

Guide: Fishing

Get setup with a guide who matches your goals and knows the lake like nobody’s business. We offer a range of expert guides ready to help you get the most of your day(s) fishing.

  • Four-Hour and Six-Hour options

  • Multi-day discounts available, varying by group, duration, and route

  • Birch Lake focused with options for nearby lakes

  • Educational, Collaborative, and Concierge styles

  • Full kitting with equipment, supplies as need

  • Package integration with meals available

Guide: Trails

Ready to get the most of the the 250+ miles of trails right outside your door? Plan your adventure with or bring an experienced guide along to help lead the way. No matter the challenge you’re looking for, new discoveries await!

  • Half-day, Full-day, Multi-day options

  • Meal integrations and other service additions available

  • Storage and tuning support (with service partners)

  • Overnight camp or lodging planning/support

Guide: Houseboat

If you’ve never captained a houseboat, it can feel like a lot. And, while the whole experience is safe and generally easy to get started, sometimes a little extra help can take the edge off.

  • Half-day or full-day up-skilling and touring
    - Tie ups, basic maneuvers
    - Hazard avoidance
    - Equipment operations and basic fixes

  • Campsite identification

  • Route planning, navigational tips

Tour: Float Plane

Check out the lake, the boundary waters, and any other scenic opportunities from high above. Our experienced float plane partner brings decades of experience and passion for the area.

  • Half-day and full-day excursions

  • Custom route planning

  • Wildlife sightseeing

  • Points of interest and educational guidance

  • Meal integrations and other transportation integrations available

Leave the Logistics to Us

Timber Bay is located only 3.5 hours northeast of the Twin Cities and just 1.5 hours northwest of Duluth. If you need it, we’re here to make that last leg of your trip a breeze.

To/From Property

Pickup/Dropoff

Send equipment separately for pickup or get you and your party loaded up in a roomy 4 or 6 passenger SUV for the last leg of your trip from one of our nearby airports.

  • Duluth One Way or Round Trip

  • Hibbing One Way or Round Trip

  • Minneapolis/St. Paul One Way or Round Trip

Airbase Fly In/Out

We’ve added docking facilities and registered our location as a private airbase for fly-in/fly-out access for anyone wishing to pre-arrange access .

  • Arrival/departure planning

  • Pre-arrange gas, meals, supplies

  • Access on-site amenities and accommodations